у меня тоже самая проблема! и что мне делать? 1688 говорит что вы не подали заявку, хотя я подавал могу вам скрин послать. но они не видят этого. потому что я заказывал через вашу платформу. о чём и пожалел. столько не удобство у вас если сталкиваешься с проблемами. посмотрите мой заказ и увидите что там подана заявка. почему 1688 и продавец не видят его? заказ номер: 2318558019291309461. ПОМОГИТЕ!

您查看您的網站。在訂單列表中，您會看到我提交了一個申請。

привет. вы решили этот вопрос? у меня тоже самое сейчас. и я не могу найти путь. как это решить? "слетать туда и пиздулей надовать?" :)

Hello, please continue to give feedback in the original refund application chat room. Order refunds are handled by 1688 official, and AliPrice only provides software technical support.

Номер заказа：2318558019291309461

1688에 문의하니 使用，tb5781567这个账号，在全部订单，找到您购买的商品去申请售后的 이렇게 말합니다. 대리자가 신청을 해줘야 한답니다. 환불신청 바랍니다.

Hello, if the order is sent to your Chinese freight forwarder, you will arrange the international transportation by yourself. Please consult the 1688 seller for product details. Please note! If there are any after-sales problems such as out-of-stock, incorrect specifications, quality, etc. after receiving the goods, you need to contact the 1688 supplier to solve the after-sales problems. Please see this article for details:https://1688.aliprice.com/help/helpDetail.html?article_id=1288&category_id=538

Hello, please continue to give feedback in the original chat room. The order refund process will be handled by 1688 official customer service, and AliPrice only provides software technical support.

Hello. Please provide the order number you need to consult so that I can help you solve it.https://www.aliprice.com/information/index/page/contact?from=www_sidebar

Please provide the order number to the 1688 seller for processing.

1688에 문의하니 使用，tb5781567这个账号，在全部订单，找到您购买的商品去申请售后的 이렇게 말합니다. 대리자가 신청을 해줘야 한답니다. 환불신청 바랍니다.

Hello, if the order is sent to your Chinese freight forwarder, you will arrange the international transportation by yourself. Please consult the 1688 seller for product details. For details, please see this article: https://1688.aliprice.com/help/helpDetail.html?article_id=1288&category_id=538

Hello, please consult the 1688 seller for product details.

Please contact Taobao official customer service for resolution.

Hello, I have received your AliPrice wallet balance withdrawal application. Please pay attention to the subsequent refund information.