Hello, please provide me with the order number you need to consult so that I can help you check and solve it.

Hello, which order's tracking number is this? Please describe the problem in detail and send me a screenshot of the problem so that I can help you solve it.https://www.aliprice.com/information/index/page/contact?from=www_sidebar

您好，请问您是想咨询哪个订单呢？请详细说明问题并发送问题截图给我，以便我帮你解决。https://www.aliprice.com/information/index/page/contact?from=www_sidebar

If you want to return an order that has been shipped, you need to communicate with the merchant factory to confirm. You can only get a refund if the other party agrees to refund.

Hi, please describe the problem in detail and send me a screenshot of the problem so that I can help you solve it.https://www.aliprice.com/information/index/page/contact?from=www_sidebar

Hello, the refund system is being improved, please be patient. Sorry for the inconvenience.

Please continue to provide feedback in the original chat room. Order refund processing will be handled by 1688 official customer service.

aliprice * 1688 결재한 내역이 여기에서 확인이 되지 1688 공식 홈피에는 구매 내역이 없습니다. 1688 공식 고객 서비스 들어가서 환불되는 방법을 제공 해주기 바랍니다. 이렇게 환불 받기 어려우면 재사용 못 할것 같습니다.

Hello, after checking. Since you did not provide the screenshot of the negotiation and refund agreement with the 1688 seller to the 1688 official customer service. Therefore, the order was rejected for refund. If you have other questions, please continue to feedback in the original chat room. The order refund processing is the responsibility of the 1688 official customer service.

알리 대행 결재이후 환불에 관련 정보를 보낼수가 없습니다. 알리에서 환불취소로 변경하여 다시 신청도 안됩니다.

Please wait patiently for the reply from 1688 official customer service.

we have

안녕하세요, 1688 고객센터에도 문의하였습니다. 기다리면 환불 완료되는 건가요?

You don't have a fulfillment system to ship to europe or usa

We do have a fulfillment system